August 2, 2001
Marketing to the Net's
Future Means Marketing to Youths
By
Michael Pastore
Marketers who want to
capitalize on the future of the Internet must take
advantage of the more than 65 million youths between
the ages of 5 and 17 with Internet access at home
and their $60 billion in disposable income,
according to Datamonitor.
A considerable proportion of
today's youths already have access to the Internet,
either at home or through school computers. In
addition to the 65.3 million with Internet access at
home, Datamonitor found 54.1 million youths with
access to the Internet at school. The potential for
marketing online to the 5 to 17-year-old set becomes
even more apparent when it is considered that they
currently spend 5 billion hours online annually.
While the rate of Internet
penetration varies widely from country to country,
Datamonitor found Spain has the lowest levels of
Internet penetration among youths; Sweden, Britain
and the United States all have a high proportion of
online youths. By 2005, 74 percent of the youth
population in western Europe and North America will
have regular access to the Internet, and they will
spend increasing amounts of time online as they
become more familiar with the medium.
Although the youth population
will remain stable, the number of online youths will
increase as the number of households connected to
the Internet grows. Datamonitor predicts that the
increasing use of the Internet in schools will act
as a driver for this, as children with school access
will also seek access at home. The income of online
youths will also continue to grow. Historically,
pocket money has tended to increase faster than
inflation. Between 1999 and 2001, pocket money in
France increased by 21 percent over inflation and
GDP, in Germany by 35 percent and in the United
States by 10 percent. If this trend continues,
expect to see a rise in the disposable income of
online youths above the rate of mere population
growth.
Several challenges await
marketers looking to reach the online youth market.
To attract and retain this demanding audience, Web
sites must be designed around the specific
characteristics of their target audience: Boys seek
novelty and entertainment, while girls enjoy
fulfilling goals and prefer to feel part of a
community. Teens are rarely impressed by generic
teen-oriented Web sites, preferring to find sites
that support their interests.
The sheer diversity of Web
sites available mean that there is no shortage of
competition for youths' attention online, and as
youths become more proficient users of the Internet,
Datamonitor expects competition between Web pages to
be on their PC monitors will heighten.
Datamonitor analyzed several
youth-oriented Web sites that demonstrated different
yet successful approaches to online youth marketing.
Despite the differences there were several common
themes: Web site design must be clear and
uncluttered making it easy to discover what is on
offer; and the prime purpose is to provide a
valuable service to the browser and only then to
engage in some form of marketing. The key to success
for these Web sites is providing the browser with a
good reason to return.
"The Internet has now
become a fully functional alternative marketing and
selling medium," said Piers Berezai,
Datamonitor consumer markets analyst. "The
escalating number of online youths means that this
medium will grow in importance. Youths' browsing
exposes them to brands and marketing in a new and
fundamentally different way. For the first time,
youths can interact with and, to some extent,
influence the marketing that they receive. If used
responsibly, the Internet will act as powerful
advertising medium, if not it can just as easily
turn-off his Web-savvy set of consumers."
Jupiter
MMXI found that teenagers represent 12 percent
of the European online population, and in June 2001
Europeans ages 12 to 17 spent nearly 8 hours online
-- an increase of 2 hours in Britain and France and
3 hours in Germany since January of 2001.
Reaching teenagers online has
many benefits for marketers. First, teens are very
receptive new ideas and technologies. Second, they
pass on the information and ideas the find to
friends -- a process that is made much easier over
the Internet. A Jupiter MMXI consumer survey in the
United States found that 38 percent of teenagers
share information they find online, including
photos, music files, jokes and greeting cards
several times a week. This trend should also be seen
in Europe, where Jupiter MMXI found chat and e-mail
services, such as MSN Messenger in Britain, Spain
and Norway; e-mail providers Caramail.com in France;
and GMX.de in Switzerland and Germany are among the
most popular sites for this age group.
While they do not have the
buying power right now, Jupiter MMXI predicts that
European teenagers will be comfortable buying a
range of products and services online once they
acquire credit cards. Compared to 18 to
25-year-olds, Jupiter MMXI found teenagers spent
slightly more time on retail sites than the older
group, who have credit cards and spending power. In
June 2001, teenagers surfing from home spent an
average of 7.5 minutes per day and 19.5 minutes per
month on retail sites, whereas 18 to 25-year-olds
surfing from home spent 6.5 minutes per day and 19
minutes per month on retail sites.
"While they don't
transact online because they don't have credit
cards, the Internet impacts teens offline purchase
behavior," said Noah Yasski, research director
for Jupiter MMXI. "Longer term, as experienced
users, they are likely to become online shoppers
when they become adults. Much of the today's teen
behavior will be mainstream tomorrow. Teens
pioneered text messaging on mobile phones and chat
on instant messenger applications, both of which are
becoming widespread. They are showing the potential
uses of the Internet beyond e-mail and visiting Web
sites using a browser. Teens flocked to Napster and
are heavy users of communication applications
sending their peers music files, photos and other
digital content."
Courtesy of
Cyber
Atlas Internet
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